Privacy Policy

Last Revised November 1, 2016

This policy describes the personal information CBPI Inc. , collects about you, why we collect it, how we use it, and when we share it with third parties. This policy covers our online experiences including our websites and mobile apps. Our policy also describes the choices you can make about how we collect and use your information. If our information practices change, we will post an updated policy on our website. You can tell if the policy has changed by checking the revision date that appears above. If we change the policy in a material way, we will provide appropriate notice to you. You may exercise your choices about how we collect and use your information consistent with this policy at any time.

If you have any questions about our privacy policy, please contact us at shop@cbpi.boutique

What kind of information does CBPI Inc. collect?

We may collect personal information from you, such as your name, email address, postal address, phone number, credit card number, gender, birthday, personal interests, etc., when you visit one of our websites or stores, install or use our mobile apps, place an order online or by phone, make an in-store purchase, save your information with us online, contact us with a question or concern, or participate in a contest, promotion, or survey. We maintain a record of your product interests and the purchases you make online, through a mobile app, by phone and in our stores.

 

We may combine personal information with information about your online and in-store transactions and other interactions with us, including your purchases. We may also combine your personal information with information we receive from other sources, such as joint marketing partners, public databases, publicly available pages on social media platforms and other third parties. In addition, if you choose to engage in social sharing, such as by connecting your social media account to your customer account or by logging into your customer account from your social media account, the social media site may share information with us about your use of their services, including profile information, information about your contacts and content you have viewed or liked. Please refer to the social media site’s privacy settings to control how your information is shared.

 

If you submit any personal information relating to other people to us or to our service providers, you represent that you have the authority to do so and to permit us to use the information in accordance with this Privacy Policy.

How does CBPI Inc. use my information?

We may use your personal information in the following ways:

  • To process and fulfill your order, including to send you emails to confirm your order status and shipment

  • To communicate with you and to send you information by email, postal mail, telephone, text message, or other means about our products, services, contests, and promotions, including marketing communications that we believe may be of interest to you

  • To make your shopping experience easier, more enjoyable and more efficient

  • To address problems with and improve our products, brands, services and technologies, as well as to develop new products and services

  • To allow you to use our in-store and online technologies

  • To provide consistent, personalized services across all channels and all of our brands, including to personalize our advertising, marketing communications, shopping experiences and promotional offers

  • To organize local community events, promotions and in-store experiences

  • To facilitate social sharing

  • To allow you to apply for an offer of credit from a payment card provider

  • To allow you to enroll and participate in a loyalty or customer relationship program

  • To administer and fulfill our contests and other promotions

  • To help us learn more about your shopping preferences

  • To prevent, detect, mitigate and investigate fraud, security breaches and activities that are or potentially may be prohibited or illegal

  • To enforce our Terms of Use or other policies

  • As we believe to be required or appropriate to protect the rights, property, safety and security of CBPI Inc. and our employees, customers and others

  • As we believe to be required or appropriate under applicable law, to respond to requests from government authorities and to comply with legal process

How does CBPI Inc. share my information?

We may share your personal information in the following ways:​

  • By You. You may disclose personal information when you post content to our websites, in-store technologies or other public forums, such as our brands’ social media pages, blogs, and online product reviews. Any information that you disclose through these services will become public.

  • Social Sharing. Your personal information may be disclosed in connection with your social sharing activity, such as if you log into your customer account from your social media account. By connecting your customer account and your social media account, you authorize us to share information with your social media account provider, and you understand that the use of the information we share will be governed by the social media site’s privacy policy.

  • Service Providers. We may share your information with our service providers who manage our customer information and perform services on our behalf, such as fulfilling promotions, sending communications to our customers, conducting surveys, etc. We do not authorize any of these service providers to make any other use or disclosure of your information.

  • Third Parties. We may share your information when we team up with another company to offer or provide products, services, contests, or promotions to our customers.

  • Legal Requirements. We may share information about you if necessary or appropriate, in our good faith judgment, to comply with laws or regulations or in response to a valid subpoena, order, or government request, or to protect the operations, privacy, safety, property or rights of CBPI Inc. or others.

  • Scrip or Loyalty Programs. If you choose to participate in any third-party scrip, loyalty, or similar program in which a CBPI Inc. 

 

How do I know my personal information is secure?

We do our best to provide you with a safe and convenient shopping experience. We have in place certain physical, electronic, contractual, and managerial safeguards to help protect the security and privacy of your personal information.

If for any reason you cannot access the secure server, or if you're not quite comfortable shopping online at any of our websites, please feel free to place your order with us by telephone.

 

What is "phishing"?

"Phishing" is a scam designed to steal your personal information. If you receive an email that looks like it is from us asking you for your personal information, do not respond. We will never request your password, user name, credit card information or other personal information through email.

 

I received a suspicious email from a CBPI Inc. regarding an order I did not place. What should I do?

We are aware of phony emails sent out under our brand names. These emails did not originate from CBPI Inc., and individuals who received fraudulent order status emails have not been charged. For your protection, do not click links or open any files attached to suspicious, unsolicited emails. If you believe your personal computer has been compromised as a result of the scam, please consult an IT professional. For more information, contact the FBI's Internet Crimes Complaint Center: http://www.ic3.gov. We work with law enforcement on their investigations of these kinds of fraudulent emails.

What about links to other websites?

For your convenience and information, our websites may contain links to other sites, which may have privacy policies that differ from our own. We are not responsible for the content or practices of any linked site. We recommend that you review the privacy policy of any site that you access through our sites.

How do I contact you?

For questions about our privacy policy, to make choices about receiving promotional communications, to update your personal information, or to place an order, you can contact any of our CBPI Inc. by email or telephone

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